How to CONTACT us and effectively resolve your query?

We answer your questions every working day (MON-FRI) from 8:00 to 17:00h except bank holidays.

The best way (e-mail)

E-mail: [email protected] - Enquiries / technical and other questions / changes to orders / order statuses / complaints / invoices / B2B / business matters.

Our technicians, will split the queries from this one email and provide the best possible answer depending on the type of query :)

Alternative method (telephone)

Phone: +44 7418351177 - Suitable for quick and simple questions such as delivery time, payment methods, order status.
 
We're talking: English
Technical questions, please send by e-mail.
 

Billing DETAILS of our COMPANY:

100% price satisfaction guaranteed - the price for products you see is FINAL price you will pay for our goods, no additional custom clearance fees or VAT, just in basket will be added shipping price. (Shipping time from Czechia (next to Germany) to UK is 4-6 days by DHL - we give you tracking number by email)

Company name: VocalBoothToGo-EU s.r.o.
Street & number: Antala Staska 2374
City: Frydek-Mistek
Postal code: 73801
ICO: (CIN): 10897976
DIC: (VAT ID - vies): CZ10897976
Country: Czech Republic

This address is not used for returning goods.
The address for returns or complaints can be found in the Terms and Conditions the address is the same as the address of the warehouse below. 

The address where you can RETURN GOODS or make a CLAIM is:

This is also the location of our warehouse and shop.

Company name: VocalBoothToGo-EU s.r.o.
Street & number: Dobra 10
City: Dobra
Postal code: 73951
Country: Czech Republic
Phone: +44 7418351177

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GBP - Bank account number for payments:

IBAN: CZ8020100000002602784323
BIC (SWIFT): FIOBCZPPXXX
Payment reference: enter order number 
Currency: GBP

Additional information that may be useful when making a payment:
Account holder: VocalBoothToGo-EU s.r.o.
Address of the account holder:
Street & number: Antala Staska 2374, City: Frydek-Mistek, Postal code: 73801, Country: Czech Republic

Beneficiary's bank: Fio banka, a.s.
Address of the bank:
Street & number: V Celnici 1028/10, Postal code: 117 21, City: Praha 1, Country: Czech Republic

The best way (e-mail)

E-mail: [email protected] - Enquiries / technical and other questions / changes to orders / order statuses / complaints / invoices / B2B / business matters.

Our technicians, will split the queries from this one email and provide the best possible answer depending on the type of query :)